Relay by GND Digital

Never miss
another job.

Relay answers your calls, texts and web enquiries the second they land — asks what you'd have asked, quotes what you'd have quoted, and puts the job on your calendar. You find out when it's already booked.

Talk to usSee how it works

Built for trades who work with their hands, not at a desk.

FirstThe first business to reply is the one that gets the job. Relay makes that you, every time.
24/7Answered at 9pm on a Sunday, same as Tuesday lunchtime. No voicemail, no "we'll get back to you".
0Admin hours at the end of your day. The follow-ups, the quotes and the review requests already went out.
Voice AI receptionist

Your phone gets answered
while your hands are full.

Not a voicemail box and not a robot reading a script. Relay picks up in a voice, works out what the job actually is, and books it — then hands you a transcript so you know exactly what was said.

  • Answers every call, including the ones at 9pm
  • Asks the qualifying questions you'd have asked
  • Books straight into your real availability
  • Full transcript on the job card
Job pipeline

Every job on one board.
Nothing lost in a text thread.

Inquiry, quoted, booked, done. Drag a card and everyone knows where it stands — including the customer, who gets the update automatically.

  • One card per job, with the whole history attached
  • Quote values and totals that add themselves up
  • See what came from Google, referral or your site
  • Nothing sits untouched for a week without you knowing
Self-booking calendar

They pick a slot.
You just turn up.

Relay only ever offers times you're genuinely free, so there's no back and forth and no double bookings. Your week fills itself in while you're working.

  • Real availability, not a guess
  • A buffer between jobs, so the next one isn't on top of the last
  • Reminders go out the day before
  • Reschedules handled without a phone call
Inbox & follow-up

The quotes chase
themselves.

Messages land in one thread per customer; calls, quotes and bookings sit on the same record beside it, with every job you've ever done for them attached. The moment a quote goes out, Relay starts the clock: no answer by day two, it nudges. Still nothing by day six, it nudges again — and stops the second they reply.

  • Every call, message and web form on one customer record
  • Day-two and day-six nudges, fired by the quote itself
  • Replies on the channel they contacted you on
  • Review request goes out when the job's marked done
Outbound voice

It rings your old customers
back for you.

Every detailer has a list of people who were regulars two seasons ago and just drifted. Pick the ones who haven't booked since spring and Relay calls them — in a voice, one at a time — asks if they want the boat done before the season, and books the ones who say yes straight into your calendar.

One customer, one click to call. Or set it running down a filtered list and check the results at the end of the day.

  • Your customers, your list — never bought numbers, never cold
  • Click-to-call a single contact, or a campaign over a whole segment
  • Anyone who's opted out is skipped, permanently
  • Calls only inside decent hours in their timezone
Built for reactivating people who already know you. You confirm the consent basis before a campaign starts, and daily and per-number caps stop it ever turning into a dialler.
Relay on your phone

It buzzes in your pocket
the second a lead lands.

Relay installs on your phone as its own app, with your business on the icon. New lead, new message, new booking, quote accepted — it buzzes, you glance, you keep working. No inbox to check, no tab to remember.

  • New lead, inbound message, new booking and quote accepted alerts
  • Opens straight to the job, not a login screen
  • Same board, same threads — just sized for one hand
  • Each person picks which workspaces buzz them
One step first: on iPhone, Relay has to be added to your home screen from Safari's share menu before it can send you anything. It takes about thirty seconds and we do it with you on the setup call. Android installs the same way from Chrome.
Share → Add to Home Screen · once, on setup
Better together

Relay is where your website
stops being a brochure.

Every GND Digital site is wired into Relay from day one. The page earns the enquiry; Relay makes sure it turns into a job on the calendar.

Enquiries land instantly

Your quote form posts straight into Relay. No inbox in between, nothing sitting in spam.

Answered in seconds

Whether they called, texted or filled in a form, the reply goes out before they've opened a competitor's site.

You see what's working

Every job is tagged with where it came from, so you know whether it's the site, Google or word of mouth doing the work.

Get started

Let's get your phone
answered.

Tell us what you do and how the enquiries reach you now. We'll show you what Relay would have caught last month.

Talk to us+1 888‑841‑0473

info@gnddigital.com — we reply the same day, which is rather the point.